Chargeback on Cash App
It happens sometimes that the payer after completing the payment to its merchant gets reminded of something which makes him run into thoughts of withdrawing the payment back. It is completely fine to chargeback on the cash app if your reason tallies with the chargeback rights and abide by the terms and conditions of the Cash App. Depending on the problem you are experiencing, you can demand the chargeback on Cash App accordingly.
If you are unable to withdraw your money from the merchant due to any technical glitches or the merchant has denied the refund, you can then opt for filing a dispute. You can do it with the help of any of these platforms below:
- App
- Website
- Phone
Also Check:- How to Dispute Money on Cash App?
Chargeback on Cash App via the app:
To chargeback on the cash app via the app, you need to contact the Cash App support team directly. To do this:
| 1. On the home screen of your cash app, tap on your profile |
| 2. Scroll down and select Cash Support |
| 3. Choose something else option from there |
| 4. Pick an appropriate option as your issue |
| 5. And then finally, tap on the Contact Support |
Other methods of claiming money on the Cash App are Chargeback on the Cash App via the website, Chargeback on the Cash App via phone and Chargeback on the Cash App via mail.
Chargeback rights cash app
A person thinking of chargeback on the Cash App must abide by certain conditions, which we call Chargeback Rights in technical terms. Chargeback only applies to payment card transactions and thus the payer needs to know this before operation on the Cash App.
If the buyer/payer has his/her payment card linked to the Cash App account, they can opt for chargebacks. Thus, after the chargeback process ends, the buyer can then reclaim their money from the merchandise.
Secondly, if the buyer thinks that he has been scammed, even then he can claim his money from the cash app by going after any of these options with proof in hand. These options are:
| 1. Cancelling the payment within 24 hours |
| 2. Requesting a refund from the merchant |
| 3. Requesting a refund from the merchant |
Can You Chargeback on Cash App?
You can chargeback on Cash App, but the Cash App gives no surety of returning the claimed money to the buyers except in the case where the merchant has agreed to refund the proposal made by the buyer.
Apart from this, all you can do is to be in touch with the support team of the Cash App and as the investigation proceeds, you can get some positive results. It is recommended to always go for the chargeback option even if it takes longer to solve your problem but still you will have some clarity on your money return.
How much time does it take to chargeback?
After you have initiated the refund proposal and it has worked perfectly between the two parties, i.e., you and the merchant, then the payment would be reverted to your account within 10 working days. The asked amount will be returned to your Cash App Balance, or it would return to your linked credit/debit card after you have answered a set of questions.
But what to do when there is no response from the merchant? In such a case, you should approach the Cash App support team and the Cash App support team would recommend you initiate chargeback within 10 business days.
But how long a dispute might take to get resolved is quite unknown. It is only after the resolving of facts and other investigative data, after which you can get back your claimed money, and the duration of this investigation isn’t fixed.